Service architecture guarantee
equipment installation
Commissioning team
equipment maintenance
Maintenance team
Equipment operation and maintenance service team
Professional field application team
Professional on-site training team
Service quality self inspection team
Project engineering team
Process application technology team
R & D software and hardware support team
Service standardization team
Digital service platform
Training guarantee
New employee training system of the company
On the job system
Standard training
On the job international
Industry standard training
Maintenance case
Field application training
Employee qualification assessment
Service evaluation and assessment
Customer equipment daily maintenance and maintenance training
On site installation and commissioning training of customer products
Customer product fault judgment and handling training
Customer online video training
Satisfaction improvement
Company level research and customer communication
Service platform 400 return visit
Regular door-to-door service and return visit
Push and collect official account satisfaction evaluation
Product satisfaction analysis and improvement
Digital service management and improvement
Service response guarantee
Sound customer product service archives
Sufficient spare parts supply capacity
Linkage response mechanism of R & D, production, sales and service
Service Engineer, technical support, R & D backbone and expert three-level support services
7 * 24-hour telephone service response software and free hardware on-site maintenance within the warranty
